Last Updated: December 5, 2024

At Ok Furniture Studio ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website okfurnituredesign.com ("Site"), interact with us, or make a purchase. By accessing or using our Site or services ("Services"), you agree to this Privacy Policy.
If you do not agree, please refrain from using our Services.

1. Scope of this Privacy Policy

This Privacy Policy applies to all visitors, customers, and users of our Site and Services, including those who communicate with us through email, phone, or other means.

2. Personal Data We Collect

(a) Information You Provide Directly
We collect personal data that you voluntarily provide when:

• Placing an order (e.g., name, billing/shipping address, phone number, email).
• Creating an account (e.g., username, password, security questions).
• Contacting us for customer support (e.g., email communications, queries).

(b) Information We Collect Automatically

When you interact with our Site, we automatically collect certain technical data through cookies or other tracking technologies:

• IP address, browser type, and operating system.
• Your activity on our Site (e.g., pages visited, time spent).

(c) Information from Third Parties

We may receive personal data from third-party service providers, such as:

• Payment processors (e.g., credit card or bank information).
• Shipping partners (e.g., courier details for fulfilling orders).
• Marketing and advertising partners to help improve our outreach.

3. How We Use Your Personal Data

We use your personal data to:

• Provide Services: Process orders, manage accounts, and deliver products.
• Customer Support: Respond to your queries or complaints.
• Marketing: Send promotional emails (with your consent) about offers or new products.
• Analytics: Improve the Site’s performance and user experience.
• Legal Compliance: Meet regulatory or legal obligations, such as tax compliance.

4. Data Sharing and Disclosure

We do not sell or share your personal data except as described below:

(a) Vendors and Service Providers

We share data with trusted partners who assist in providing our Services, such as:

• Payment processors.
• Shipping and logistics companies.
• IT service providers (e.g., cloud hosting platforms).

(b) Legal Obligations

We may disclose your data to comply with applicable laws, respond to legal requests, or protect our legal rights.

(c) Business Transactions

In case of a merger, acquisition, or sale, your personal data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience and for analytics. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact certain features of the Site.

6. Security of Your Personal Data

We take appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately.

7. Retention of Data

We retain personal data only as long as necessary for business or legal purposes, such as fulfilling orders, maintaining accounts, or complying with tax regulations.

8. Your Rights

As a user in India, you have the following rights under the Digital Personal Data Protection Act, 2023:

• Right to Access: Request details about the personal data we hold about you.
• Right to Correction: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal requirements).
• Right to Consent Management: Withdraw your consent for specific processing activities.

To exercise these rights, contact us using the details below.

9. Grievance Redressal

If you have concerns about this Privacy Policy or how we process your personal data, you may contact our Grievance Officer:

Email: ok.furniturestudio@gmail.com
Phone: +91-9352597060
Address: F-766, B, Road Number 1D, Malhotra Nagar, VKI Area, Jaipur, Rajasthan, 302013, India

We will respond to grievances within 15 business days.

10. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.

11. International Data Transfers

If your personal data is transferred or processed outside India, we ensure appropriate safeguards are in place, such as contractual clauses or industry-standard security measures.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our Site with a new "Last Updated" date.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

• Email: ok.furniturestudio@gmail.com
• Phone: +91-9352597060
• Address: F-766, B, Road Number 1D, Malhotra Nagar, VKI Area, Jaipur, Rajasthan, 302013, India